Last Revised - 11/20/2007

1. Authorization. The above-named client is engaging CYoungs Web Services, a sole proprietor, located at 8401 Gulf Road, North East, PA 16428 as an independent contractor for the specific project of developing and/or improving a World Wide website to be installed on the client's web space on a web hosting service's computer. The client hereby authorizes CYoungs Web Services to access this account, and authorizes the web hosting service to provide CYoungs Web Services with "write permission" for the client's webpage directory, cgi-bin directory, and any other directories or programs which need to be accessed for this project. The client also authorizes CYoungs Web Services to publicize their completed website to Web search engines, as well as other Web directories and indexes.

2. Standard Website Package Elements. CYoungs Web Services includes the following elements in their Standard Website Packages:

• E-mail/phone consultation (Up to 2 hours total general Internet orientation education, marketing strategy, Web design consultation, and helping clients learn to use their own webpage editor. Additional education and consultation is at our hourly rate.)
• Words of text supplied by the client (200 words per page approximate maximum if not supplied via diskette. WebPages of more than 1,200 words of text may be subject to additional fees, especially if they require a great deal of formatting.)
• Links to external pages, up to an average of 2.5 per page.
• Custom Graphics Package. Masthead graphic on first page (simple custom graphic incorporating company logo). Top-of-page graphic for all other pages in your website. Colorful lines and bullets, and colored and textured background.
• Photos and other misc. graphic images supplied by client (up to an average of 1.3 included per page in standard websites and "regular" online store pages, in addition to masthead and top-of-page graphic. Color originals larger than 5" x 8" are extra).
• Installation of webpages on the client's web hosting service.
• Minor updates and changes to existing webpages for three months, subject to the limits outlined below. Additional changes billed at hourly rate. For online stores, this includes only "regular" pages, not product pages or the ordering system pages.
• E-mail response link on each webpage to any e-mail address the client designates.
• Feedback or guest book form (Basic CGI program included. Includes up to 20 fields. Extra charges may be incurred if the client's web hosting service does not use a Unix operating system. Not included in the package price for sites smaller than 6 pages. This is not included in online stores, since the shopping cart software is a functional equivalent.)
• Image Map for internal navigation (Not included in the package price for sites smaller than 6 pages.)

3. Standard Website Packages only. The content of the webpages will be supplied by the client and executed as specified by the client in the "Website Planning Worksheet" dated ___________. This website includes up to ______ webpages. In case the client desires additional standard webpages beyond the original number of pages specified above, the client agrees to pay CYoungs Web Services an additional $_____ for each additional webpage. Graphics or photos beyond the allowed average of 1.3 per webpage shall be billed at an additional $____ each. Where custom graphic work (beyond the scope of the "Custom Graphics Package" detailed above) is requested, it will be billed at the hourly rate specified below. The store size and additional services, and prices of each are detailed on the attached estimate. 

4. Maintenance and Hourly Rate. This agreement includes minor webpage maintenance to regular webpages (not store product pages) over a one-month period, including updating links and making minor changes to a sentence or paragraph. It does not including removing nearly all the text from a page and replacing it with new text. If the client or an agent other than CYoungs Web Services attempts updating the client's pages, time to repair webpages will be assessed at the hourly rate, and is not included as part of the updating time. The one-month maintenance period commences upon the date the client signs this contract. 

Changes requested by the client beyond those limits will be billed at the hourly rate of $ ___. This rate shall also govern additional work authorized beyond the maximums specified above for such services as general Internet orientation education, marketing consulting, webpage design, editing, modifying product pages and databases in an online store, and art, photo, graphics services, and helping clients learn how to use their own webpage editor.

5. Changes to Submitted Text. Please send us your final text. Time required to make substantive changes to client-submitted text after the webpages have been constructed will be additional, billed at the hourly rate.

6. Web Hosting. The client understands that any web hosting services require a separate contract with a web hosting service. The client agrees to select a web hosting service which allows CYoungs Web Services full access to the website and a cgi-bin directory via FTP and telnet.

7. Completion Date. CYoungs Web Services and the client must work together to complete the website in a timely manner. We agree to work expeditiously to complete the website no later than ________________________.

If the client does not supply CYoungs Web Services complete text and graphics content all webpages contracted for within six weeks of the date this contract was signed, the entire amount of the contract becomes due and payable. If the client has not submitted complete text and graphics content within two months after signing of this contract, an additional continuation fee of 10% of the total contract price will also be assessed each month until the website is advertised.

8. Payment of Fees. Fees to CYoungs Web Services are due and payable on the following schedule: 50% upon signing this contract, 50% when the webpages have been constructed according to the client's original written specifications. If the total amount of this contract is less than $400, the total amount shall be paid upon signing this contract. In case the client has not secured Web space on a web hosting service by the time the webpages are completed, the webpages may be delivered to the client on diskette or attached to an e-mail message. Advertising the pages to Web search engines and updating occur only after the final payment is made. All payments will be made in US funds.

9. No returns. CYoungs Web Services will not return collected fees for services except for the 30 day money back guarantee as outlined below.

10. 30 days money back guarantee. CYoungs Web Services will refund all fees collected for shared hosting services only within 30 days from the initial subscription date only if CLIENT is not completely satisfied with the service. This does not include any additional add on services such as domain name registrations, SSL certificates, web design, dedicated servers, managed services, etc.

11. Cut off period for billing errors. 90 days cut off period is set for billing error claims. CLIENT agrees that he has no rights to claim any billing errors for period earlier than 90 days from the date of the claim. All bills are final after 90 days.

12. Assignment of Project. CYoungs Web Services reserves the right to assign subcontractors to this project to insure the right fit for the job as well as on-time completion.

13. Legal Stuff. CYoungs Web Services does not warrant that the functions contained in these webpages or the Internet website will meet the client's requirements or that the operation of the webpages will be uninterrupted or error-free. The entire risk as to the quality and performance of the webpages and website is with client. In no event will CYoungs Web Services be liable to the client or any third party for any damages, including any lost profits, lost savings or other incidental, consequential or special damages arising out of the operation of or inability to operate these webpages or website, even if CYoungs Web Services has been advised of the possibility of such damages. If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.

14. Copyrights and Trademarks. The client represents to CYoungs Web Services and unconditionally guarantees that any elements of text, graphics, photos, designs, trademarks, or other artwork furnished to CYoungs Web Services for inclusion in webpages are owned by the client, or that the client has permission from the rightful owner to use each of these elements, and will hold harmless, protect, and defend CYoungs Web Services and its subcontractors from any claim or suit arising from the use of such elements furnished by the client.

15. Laws Affecting Electronic Commerce. From time to time governments enact laws and levy taxes and tariffs affecting Internet electronic commerce. The client agrees that the client is solely responsible for complying with such laws, taxes, and tariffs, and will hold harmless, protect, and defend CYoungs Web Services and its subcontractors from any claim, suit, penalty, tax, or tariff arising from the client's exercise of Internet electronic commerce.

16. Copyright to Webpages. Copyright to the finished assembled work of webpages produced by CYoungs Web Services is owned by CYoungs Web Services. Upon final payment of this contract, the client is assigned rights to use as a website the design, graphics, and text contained in the finished assembled website. Rights to photos, graphics, source code, work-up files, and computer programs are specifically not transferred to the client, and remain the property of their respective owners. CYoungs Web Services and its subcontractors retain the right to display graphics and other Web design elements as examples of their work in their respective portfolios.

17. Payment of fees. In order for CYoungs Web Services to remain in business, payments must be made promptly. Delinquent bills will be assessed a $15 charge if payment is not received within 10 days of the due date. If an amount remains delinquent 30 days after its due date, an additional 5% penalty will be added for each month of delinquency. CYoungs Web Services reserves the right to remove webpages from viewing on the Internet until final payment is made. In case collection proves necessary, the client agrees to pay all fees incurred by that process. This agreement becomes effective only when signed by CYoungs Web Services. Regardless of the place of signing of this agreement, the client agrees that for purposes of venue, this contract was entered into in Erie County, Pennsylvania and any dispute will be litigated or arbitrated in Erie County, Pennsylvania. Please pay on time.